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We said, We did

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We said, we did

The vision for Barnsley is to create a local area where BMBC, Education & Health Services and Parents feel they play an active part in all SEND services.

When we talk about “We” it means everyone; children, young people, parents, carers, services, and senior leaders from across education, health and care working together to play their part.

The table below shows actions that have happened as a result of feedback.

We SaidWe Did
SEND services need improvement
  • We have made sure that all developments are identified on the Send Improvement Plan, this is regularly reviewed and monitored.
  • We have developed a number of quality assurance processes across the education inclusion service. All of these include child and young person and parent/carer voice.
There is a lack of joined up thinking/ communication with the Local Authority and Schools


We have employed a SEND Improvement Officer to focus on developing the links across the local area.

The SEND Improvement officer will work with schools to improve communications by :

  • Creating closer links with all education settings
  • Creating an extensive training calendar for the local area which will improve links between services.
  • Working closely with all services across the local area to create more joined up thinking between education, health and social care.


There is a lack of joined up thinking across professional services

To increase joined up thinking, representatives from Education, Health and Social care work together in a number of ways including:

  • Quality Assurance

Includes a number of quality assurance activities that allow us to examine much more closely the quality, standard and outcomes of our interventions and practice.

  • Joint Planning Group

Joint planning and service delivery making recommendations to address key issues by working together to identify service solutions where required.  

  • SEND Impact Group

Monitors the impact of SEND related implementation of work that targets key local area priorities. The overall purpose of the group is to secure better, and lasting, outcomes for children and young people with SEND.

  • Outcome and Resources Group

Considers and reviews provision for high-cost placement and requests for specialist placements.

  • Multi Agency Panel

Considers all applications for EHC needs assessment and makes recommendations whether to carry out statutory assessment. 

  • Local Offer Steering Group

Enables services to come together to make sure SEND information for children, young people, parents, and carers is up to date and promoted.

Communication could be improved from the EHC Team e.g. Who they are, what they do, single point of contact, knowing the EHC Co-Ordinator etc


The ‘Education Health and Care Plans’ section of the Local Offer now includes information on:

  • Who are the EHC Team?
  • Contact information
  • Who is my EHC Co-Ordinator?
  • What is the EHC Hub?
  • How the process works and much more!

The EHC Hub has been introduced enabling young people and parents/carers to access the progress of their EHCP request or review online 24/7

There are poor life chances for Children and Young People in preparing them for adulthood
  • We developed the Preparation for Adulthood Strategy (PfA) that focuses on our shared values, vision and principles for how services will work effectively together and in partnership with children, young people with SEND and their parents and carers, to prepare for adult life.
  • We have worked with the EHC Team, health partners and SENCOs on the expectation that preparation for adulthood will be a focus in all EHCPs from an early age, not just from year 9.
  • Multi-Agency PfA training took place in March. Supporting professionals to understand why, how, and when preparing for adulthood begins for children and young people.
We would like more opportunities for engagement and participation

The parent and child voice is not heard enough
  • Employed SEND Participation Officer, their role is to support and encourage service improvement around co-production and make sure that children and young people and parent/carer voice is embedded across the local area.
  • Developed Engagement and Participation Strategy which sets out the approach for providing opportunities for engagement and participation at all levels, making sure children, young people and their parents/carers are at the heart of discussions and decisions
We would like further support to use the EHC Hub includingA number of training sessions before the launch of the EHC Hub. These were advertised via education settings, the local offer and Facebook. Every education setting was offered a parent/carer training session. Parents and carers can also get 1:1 support from their SENCO. 
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Local Offer Website Quality Assurance

Working together to keep information up to date

The SEND code of Practice states: 

The Local Offer should be collaborative: Local Authorities MUST involve parents, carers and young people in developing and reviewing the Local Offer, they must also cooperate with those providing services.   

BMBCs Families Information Service maintain the Local Offer Website. As part of our ongoing commitment to ensure the information cited on the website is accurate, up to date and of value for SEND families FIS are facilitating a programme of activity which includes: 

‘Let’s Talk Local Offer’ service user focus groups: Face to face and virtual sessions targeted at families and young people

Online Smart Surveys: promoted to professionals, parents, and young people.

Professional’s Local Offer Quality Assurance Meetings: to review service information and documents.

Each activity will relate to a section on the Local Offer Website and focuses on the information held within as follows: 

Starting your SEND JourneyEducation
Disabled Children's Register (DCR)Education Health & Care Plans (EHCP)
Early Help for SEND FamiliesGet Involved
Childcare for Children with SENDBecoming an Adult
Short BreaksMoney

For more information, including dates and times of upcoming 'Let's Talk Local Offer' sessions click here.

Feedback from each of the sessions is displayed below, and will be circulated through our wider communication channels.  

Starting your SEND journey
We saidWe did

The information in the ‘Integrated 2 year review’ section was unclear.

The wording suggested that the ‘integrated review’ and ‘2 year progress check’ was the same process. They are separate.

We met with The Early Years Consultant Team to clarify the process, and agreed new wording for this section.

Accessibility of the information including reading age was checked and is in line with recommendations.