Bootstrap Case Family Services Directory
Privacy Policy

Privacy Policy

The Family Service Directory is ‘powered’ by Servelec Ltd.

Servelec do not manage the data but power the site and have access for technical functionality.

Barnsley Council are the controllers of the data that is provided by:
  • Parents applying for support with childcare costs
  • Services and organisations
  • Parents signing up to the Register for Disabled Children and Young People

Barnsley Council Privacy Notices are provided below.

Barnsley Council Privacy Statement

The Family Service Directory is ‘powered’ by Servelec Ltd. However, Barnsley Council Families Information Service staff, are the information controllers of the content (provided by other services and record holders) held within the Family Service Directory.

At Barnsley Council we are committed to respecting and protecting your privacy. Our website tells us what you can expect when BMBC collects and processes your personal information. Barnsley Council Privacy statement can be found at. click here:

Early Start and Families Service Privacy Statement

Barnsley Families Information Service sits under Early Start and Families Service. Their privacy statement incorporates wider services such as Early Help and Family Centres - however, their key principles relate to our area of work. Our Service statement can be found via this link - please click here:

Site Cookies

Like most websites Servelec use 'cookies' to collect anonymous statistics about how people use the site, and to help us keep it relevant for the user. Cookies 'remember' bits of information from your visit to the site.

A cookie is a simple text file that's stored on your computer or mobile device by a website's server. Only that server can retrieve or read the contents of that cookie. Each cookie is unique to your web browser. So if we put a cookie on your computer, it can't be read by any other website.

Servelec use two types of cookie:

  • 'session cookies' last as long as your current visit to the site, or for up to a limited amount of time if you keep the site open without using it. They mean you don't have to keep re-submitting information as you move through the site or carry out transactions.
  • 'persistent cookies' remember information from previous visits, for example names and details for online forms. They are used to collect anonymous statistics about how many people use the site, and to maintain any settings (such as accessibility) you have changed.
You can change your computer settings at any time to accept all cookies, to notify you when a cookie is issued, or not to receive cookies. How you do this depends on your web browser.

Find out more at
Information on third party site cookies can be found on Barnsley Council's website - click here for more information