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Post 16 Transport - Rail 

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Disabled Person's Railcard

Find out if you are eligible for a Disabled Person's Railcard 

Find out more:

Disabled Persons Railcard

Passenger Assist

What is Passenger Assist?
Passenger Assist allows you to request an assistance booking in advance. Any train company can organise assistance for your entire journey, even if you are travelling on multiple services.


Passenger Assist includes:
  • offering a helping hand to navigate the station
  • help getting on or off the train
  • meeting you from your train and taking you to your next train or the exit
  • arranging a ramp on or off your train
  • assistance relating to a non-visible impairment
  • carrying your bag(s) – up to 3 items of luggage as per the National Rail Conditions of Travel (PDF, 1.1MB)
  • getting an Assistance Dog Under Seat card

Find out more:

National Rail: Passenger Assist


Contact us

Need help?

0800 0345 340 

SENDLocalOffer@Barnsley.gov.uk

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Barnsley's Virtual Family Hub

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Where you'll find information about Family Hubs & Start For Life, Universal Services, Help with childcare costs and childcare providers, leisure groups, holiday clubs and activities and much more!

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