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Post 16 Transport - Air Travel

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Air Travel

Find information from the UK Civil Aviation Authority about passenger assitance

Your rights to special assistance

If you have a disability or reduced mobility, you are legally entitled to special assistance, free of charge, when:
  • Flying from a UK airport on any airline or
  • Flying to a UK airport on a UK or EU airline
Special assistance is available for but not limited to:
  • Wheelchair users and those with physical disabilities, including reduced mobility
  • Passengers with hidden disabilities such as autism or dementia

Find out more

UK Civil Aviation Authority: Your rights as a disabled passenger



Accessing Special Assistance

If possible, request assistance when you book your tickets or at least 48 hours before departure through your airline, travel agent, or tour operator. This ensures the airport and service provider are prepared.

Find out more 

UK Civil Aviation Authority: Accessing Special Assistance

Airport Special Assistance

Flying Disabled has a helpful list of UK Airports with links to their special assistance services.

Find out more

Airport Special Assistance Links

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SENDLocalOffer@Barnsley.gov.uk

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