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Early Help

What is it and how could it help my family?

Early Help is someone working with you and your family so that any small problems don’t get bigger.

It’s for everybody from pregnancy up to 19 years (or 25 if the young person has a disability).

Early help is everyone’s responsibility, any professional who knows your family will be able to talk to you about Early Help

Click here to find out more about Early Help for parents and carers.


What do families and professionals say?
Take a look here at our YouTube video about how Early Help has made a difference to families in Barnsley.

How do I get Early Help?

Talk a professional that knows your family the best. It could be a teacher, someone at your child’s nursery, your health visitor, your GP, or any professional who supports your family.

Tell them what’s working well and what you are worried about

Professionals know that you know your family best. You will probably have an idea about what you need, and what you think will help will your family and this will be the starting point.

They will talk to you to understand what is happening and what help you and your family need. They will work with everyone in your family to make sure you get the right support at the right time

They will complete an Early Help Assessment with you.

What if I need more help?

If after working through the Early Help Assessment, you or the professional feels additional support is needed they will talk to you about a Request for Service.

This means you will receive targeted support on a one to one basis to work through the issues.

Receiving Early Help or Targeted Support could include:
  • Attending a face to face or virtual parenting programme
  • Targeted support from a youth worker, family support worker
  • Referral to more specialist services
  • 1:1 support from professionals who have lots of experience helping families.

What happens after the Request for Service is submitted?

It will be looked at by the weekly Early Help Panel. 

They may signpost you to a service who can help, suggest groups in a Family Centre or Youth Groups, online parenting classes or 1:1 help from a Family Support Worker, Youth Worker or other professional.

If you have been allocated a Family Support Worker, Youth worker or other professional they will aim to contact you within a week.


The Early Help Panel will contact the professional who completed the Early Help assessment and tell them what support has been suggested. 

What if the professional feels we don’t need an Early Help Assessment?

If as a family, you feel you understand what an Early Help assessment is and how it will help your family professionals should complete an Early Help assessment.

Not every family need a Early Help assessment.
Professionals may make some suggestions to try first to see if things improve before completing an Early Help assessment. They may suggest: 

 Completing FREE online parenting courses.
 You can find details of Solihull Online Parenting course here


Talk to a support service
You can search for services who can help here

You will find detail about:
  • How a service can help you
  • How to contact them
If you do not know the name of the service, you can search by using key words eg debt, housing


Join a group or book on some activities
You can search for things to do here.

Take a look at what’s on at your local Family Centre and book your place here.