Bootstrap Case Family Services Directory

0 -19 Public Health Nursing Service

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Keep checking back!

We are working with colleagues from the 0-19 Public Health Nursing service to bring you a fresh and easy to navigate online hub

We are tweaking navigation and adding to the page each week so keep checking back. 

In the meantime if you can't find what you are looking for please ring them on 01226 774411 

How to contact us

You can contact a Health Visitor or School Nurse on 01226 774411. 

Lines are open Monday to Thursday 8.45am to 4.45pm and Fridays 8.45am to 4.15pm (except for Bank Holidays)


Giving us Feedback.

We want to know about your experience of our service. When you think we have done a good job and when you think we can do better tell us.

Your compliments and complaints can help us to improve the services that we provide.

Who are we and how do we help?

We are made up of Health Visiting and School Nursing Teams. Our staff support and help children and young people aged 0-19 and their families and carers to be safe, live healthier lifestyles and achieve their full potential. 

Our service is structured around the Health Visiting and School Nursing service delivery model. 

Support begins in late pregnancy and until children reach 19 years, in some cases up to 25 if the young person has Special Educational Needs and/or Disabilities (SEND).

Support for under 5's and their grown ups

The team offer advice, support and help throughout your child’s early years to promote child and family health and wellbeing and identify needs early by:

  • Help new parents adjust to parenthood
  • Provide help and support with infant feeding choices, especially breastfeeding,
  • Give advice about weaning, healthy diet and nutrition.
  • Assessing and supporting parent and infant mental health
  • Giving advice about stopping smoking.
  • Carry out growth and development assessments throughout your child's early life.
  • Checking and supporting your child’s early speech development
  • Make sure that children are ready to learn at 2 and ready for school at 5
  • Help parents to manage common childhood illness, such as chicken pox
  • Give information about common behaviour challenges.
  • Tips about sleeping, eating, toilet training and tantrums.
  • Dental health advice and support.
  • Providing information about the national screening and immunisation programmes. (injections)
  • Give safety and accident prevention advice
  • Make referrals to specialist services for extra support, eg. speech and language therapy,
  • Complete Early Help Assessments.

How can the service support me in my child’s school age years?

The team offer advice, support and help throughout your child’s school years.

If you are worried about your child's health or progress we can help, especially if it is starting to impact their education or school attendance.

Support for children and young people can happen in education settings or in their home.

With your permission, school can refer to us to support them in meeting your child or young person's needs.

We also weigh and measure children in reception class (4–5-year-olds) and year six (10–11-year-olds) you can read more about this here: The National Child Measurement Programme

As your child gets older, they can talk to the School Nursing Team about their health and any worries they may have around this.

We can support parents and carers, education staff and young people with:

  • managing allergies and medical conditions
  • sexual health and contraception advice, helping young people to access local services
  • advice on healthy relationships
  • assessment and support for bed wetting, read more from national bladder & bowel charity ERIC here
  • advice and information on vaccinations and immunisations
  • oral health advice and support
  • healthy nutrition and eating, healthy activities and lifestyles
  • low level anxiety and emotional wellbeing, referring to specialist services where needed
  • maximising school attendance
  • providing health promotion and health education activities in schools
  • signposting and making referrals to other specialist services where needed
  • Early Help assessments and care planning